Privacy Policy

Effective Date: February 10, 2025
Last Updated: February 10, 2025

Welcome to BookLore! Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our platform.

By using BookLore, you agree to the terms outlined in this Privacy Policy. If you do not agree, please stop using our services.

1. Information We Collect

When you use BookLore, we collect the following types of information:

1.1 Personal Information

We collect personal data to enhance your experience:

• Name & Email: Required for account registration and communication.
• Phone Number: Used for security and support verification.
• Billing & Payment Details: Required for processing transactions (purchases & author payouts).
• Author Information: If you sign up as an author, we collect your bank details for revenue payouts.

1.2 Non-Personal Information

• Device Information: Type of device, operating system, browser type.
• App Usage Data: Features used, pages visited, time spent on the platform.

1.3 Data from Third-Party Services

• Payment Providers: We use third-party gateways to process payments securely.
• Analytics Tools: Google Analytics and similar services help us improve BookLore’s features.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Enhancing User Experience

• Personalizing book recommendations.
• Allowing you to track your reading progress.

2.2 Transaction Processing

• Managing coupon-based purchases for books.
• Facilitating payouts for authors.

2.3 Communication

• Sending important updates, order confirmations, and promotional emails (optional).
• Notifying authors about book approvals and earnings.

2.4 Security & Fraud Prevention

• Monitoring suspicious activities to prevent fraud or unauthorized access.
• Ensuring account safety with secure authentication methods.

We do not use your data for unauthorized advertising or unethical practices.

3. Data Sharing Policy

BookLore does not sell, rent, or trade your personal information. However, we may share limited data in the following cases:

3.1 Service Providers & Partners

• Payment Processors: To handle financial transactions securely.
• Cloud Storage Providers: For storing books and user-generated content.
• Analytics Providers: To improve user experience and track platform performance.

3.2 Legal Compliance

We may disclose user information if required by law or for security reasons, such as:

• Government or law enforcement requests.
• Compliance with tax regulations for author payouts.

3.3 Business Transfers

If BookLore is acquired or merged, your data may be transferred to the new entity. We will notify users of any major changes.

4. Cookies & Tracking Technologies

Cookies help us enhance your experience by remembering preferences and improving performance.

4.1 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Enable login, security, and core functionalities.
Analytics Cookies	Track user behavior and app performance.
Advertising Cookies	Used for personalized book recommendations.

4.2 Managing Your Cookie Preferences

You can adjust your cookie settings through your browser or app preferences. Disabling cookies may affect functionality.

5. Your Privacy Rights

As a user, you have the following rights:

5.1 Access & Correction

• View the data we store about you.
• Update or correct incorrect information.

5.2 Data Deletion Requests

You can request the removal of your personal data by emailing info@booklore.in.

5.3 Restrict Data Processing

If you do not want your data used for analytics, you can opt out in App Settings.

6. Security Measures

We take security seriously and implement the following measures:

6.1 Encryption & Secure Transactions

• All transactions are encrypted using SSL/TLS protocols.
• Bank details are stored securely for authors’ payouts.

6.2 Restricted Access

• Only authorized personnel can access sensitive data.
• User passwords are hashed and encrypted.

6.3 Data Breach Protocol

In the event of a data breach, we will:

1. Investigate the breach immediately.
2. Notify affected users within 72 hours.
3. Take corrective actions to secure the platform.

7. Contact Us

If you have any questions about this Privacy Policy or need assistance, feel free to reach out:

📧 Email: info@booklore.in
📍 Address: Plot # 682, 5th Floor, Babukhan Rasheed Plaza, Road No 36, 500033, Aditya Enclave, Venkatagiri, Jubilee Hills, Hyderabad, Telangana 500033
📞 Phone: +91 9441878744, +91 9032221706

Support Hours: Monday - Friday | 10:00 AM - 6:00 PM IST